Frequently Asked Questions
Get answers to common garage door questions from our expert team. Can't find what you're looking for? Give us a call!
Ask Us Directly: 1-828-426-7669In most cases, we can fix track misalignment issues within 1-2 hours of our arrival. Our technicians arrive with fully stocked vehicles. For standard track realignment repairs, the repair typically takes 30-60 minutes. If your tracks are severely damaged, we often have compatible tracks in stock and can complete the job same-day. We offer same-hour arrival for emergency track issues. Read our complete guide to track alignment for more details.
Track misalignment can result from several common causes including impact damage, loose mounting hardware, temperature fluctuations, and foundation settlement. Regular maintenance helps prevent these issues. Learn more in our track alignment guide for homeowners. If you're experiencing alignment problems, contact us for a free inspection.
Yes, we offer flexible financing options for new garage door installations to make upgrading your home more affordable. We partner with several financing providers offering no-interest options and low monthly payment plans. During your free estimate, our technicians can discuss all options. We also offer seasonal promotions like our current 13% savings offer. Contact us for a free quote or call 1-828-426-7669. Read our installation timeline guide to learn what to expect.
A typical residential garage door installation takes 4-6 hours when replacing an existing door. New construction may take 3-4 hours. More complex installations—such as changing door sizes or adding windows—may take a full day. Learn the full process in our installation timeline guide. Contact us for a consultation.
Our comprehensive 10-Year Warranty covers both parts and labor on all installations and repairs performed by Rhodhiss Garage Doors. This includes door panels, hardware, springs, cables, tracks, and opener components. The warranty is fully transferable if you sell your home. Contact us or call 1-828-426-7669 for full warranty details.
Yes, our master technicians are trained in servicing all major garage door brands including LiftMaster, Chamberlain, Genie, Amarr, Clopay, Wayne Dalton, CHI, and more. Whether you need repair or maintenance, we have the expertise. See our complete list of repair services or call us at 1-828-426-7669.
Start with basic troubleshooting: check power, sensors, and manual locks. If the door feels unusually heavy, DO NOT force it—this often indicates a broken spring, which is dangerous. Call us immediately at 1-828-426-7669 for emergency service. We offer same-hour arrival. For tips on sensors, read our safety sensors guide.
We recommend professional garage door maintenance at least once per year. Homes with heavy usage benefit from semi-annual service. Regular maintenance includes lubrication, spring tension checks, safety testing, and more. Our maintenance customers receive priority scheduling and discounted repair rates. Learn about seasonal care in our hot weather maintenance guide. Schedule your tune-up today.
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